Privacy Policy

This Privacy Policy explains how Insight Image SRL (“Company”, “we”, “us”, or “our”)
collects, uses, stores, and protects your personal information when you visit our website, use our
digital marketing services, or make purchases from our WooCommerce store.
By accessing our website or using our services, you agree to the practices described in this policy.

1. Company Information

Insight Image SRL
Address: Str. Elena Farago, Nr. 9, Craiova, Dolj, Romania
Phone: +371 278-597-69
Email: [email protected]

2. Information We Collect

2.1 Personal Information

We may collect the following personal data when you interact with our services:

  • Name and contact details (email, phone number, address)
  • Billing and shipping information
  • Account login details
  • Payment details (processed securely by third-party payment gateways)
  • IP address, device information, and browsing activity
  • Communication history (emails, submitted forms, customer support messages)

2.2 Automatically Collected Data

When visiting our website, we automatically collect:

  • Browser type and version
  • Operating system
  • Pages viewed and time spent on site
  • Referring website
  • Cookies and tracking technologies

2.3 WooCommerce Store Data

When you purchase through our online store, we collect:

  • Order details
  • Product preferences
  • Transaction history

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our digital marketing services
  • To process orders and manage customer accounts
  • To handle payments and ensure secure transactions
  • To deliver targeted marketing campaigns and advertising
  • To send updates, promotional emails, and service notifications
  • To ensure website security and fraud prevention
  • To comply with legal obligations

4. Legal Basis for Processing (GDPR)

We process your personal data under the following legal bases:

  • Consent — for email marketing, cookies, and analytics
  • Contract Performance — when you purchase products or use our services
  • Legitimate Interest — service improvement, security, fraud prevention
  • Legal Obligations — taxation, accounting, regulatory compliance

5. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Payment processors (Stripe, PayPal, etc.)
  • Shipping and logistics partners
  • Marketing and analytics providers (Google Analytics, Meta Ads, etc.)
  • CRM and email marketing tools
  • IT service providers and hosting companies
  • Legal and regulatory authorities (if required)

6. Cookies and Tracking Technologies

Our website uses cookies, pixels, and tracking scripts to improve user experience, analyze traffic,
and deliver personalized advertising.
Users can manage cookie preferences through browser settings or our cookie consent tool.

7. Data Retention

We store your personal data only as long as necessary to fulfill the purposes outlined in this policy:

  • Customer accounts: until deleted by user
  • Order records: 5–10 years (legal requirement)
  • Marketing data: until consent is withdrawn
  • Analytics data: typically 26–50 months

8. Data Security

We use industry-standard security measures to protect your personal information, including
encryption, secure servers, malware protection, and restricted access.
However, no method of transmission over the internet is 100% secure.

9. International Data Transfers

Your data may be transferred and stored outside the European Economic Area (EEA).
All transfers comply with GDPR regulations through approved safeguards such as Standard
Contractual Clauses (SCCs).

10. Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion (“right to be forgotten”)
  • Limit or object to data processing
  • Withdraw consent at any time
  • Request data portability
  • Lodge a complaint with a supervisory authority

11. Email Marketing and Communication

By subscribing to our newsletters or providing your email, you consent to receive promotional and
service-related communications.
You can unsubscribe at any time by clicking the “Unsubscribe” link in any email.

12. WooCommerce Store Policies

When purchasing from our WooCommerce shop, we collect data necessary to process your order.
Order information may be shared with:

  • Payment gateways
  • Shipping carriers
  • Fraud prevention services

13. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy policies or content.

14. Children’s Privacy

Our services are not intended for individuals under 16 years old.
We do not knowingly collect data from children.

15. Updates to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available on this
page with an updated “Last Updated” date.

16. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Insight Image SRL
Address: Str. Elena Farago, Nr. 9, Craiova, Dolj, Romania
Phone: +371 278-597-69
Email: [email protected]